BPM Quotes of the week

On Gartner’s Predictions – Max Pucher

BPM is now encompassing processes that were not so long ago the antithesis of BPM, not to say the antichrist – unstructured, non-routine, unpredictable, non-sequential, complex and even chaotic!

On Social BPM – Ashish Bhagwat

“Social is a Phenomenon, and not a discipline”

On Salesforce – Theo Priestley

Has Salesforce.com understood the BPM market better than the BPMS vendors ?

On Wikis – Sandy Kemsley

in my experience, most content creation isn’t even making it into an ECM system (if one exists), but is on network drives and in email attachments

On Enterprise Microblogging – Bill Ives

people inside the enterprise used micro-blogging, in part, to enhance their reputation as someone who is knowledgeable and helps the community

On BPMN – Bruce Silver

I think the biggest factor is that the “architects” have discovered BPMN. Mostly business architects, but also enterprise architects. That means process modeling in the large, keeping in mind the interactions between processes, rather than focusing on a single process improvement project.

On Social BPM – Doug Mow

Social is on a collision course with every aspect of every enterprise and BPM is no exception

On Case Management – Andrew Smith

With BPM, Case Management and workflow, the problem is that the jargon and marketing surrounding these technologies can turn people off of them.

On Predictions – Janelle Hill

40% of business managers and knowledge workers in Global 2000 enterprises will use comprehensive business process models to support their daily work, up from six percent in 2009

On Decisions – singularity

Thinking is not so much an end in its own right (unless you’re a philosopher) it allows us to process the available information in order to make a decision and plot a course of action

On Presentations – Hillel Glazer

Always quick to find the silver lining, my tremendously inspiring wife, Jeanne, (she’s a veritable silver-lining-finder) pointed out, “You’ve got great material for future presentations! Just talk about how you can’t take care of business if you don’t take care of yourself!”