BPM: Count Your Blessings

I must admit that sometimes I get a bit jealous of people that work in BPM consultancy companies.

I read their blogs and say to myself
“Do they really know how lucky they are?”

If an organisation has acquired the services of a consultancy company – that automatically means:

• that the customer is smart enough not to do it alone
• that the customer has understood that they need help
• that the customer has mentally committed to BPM
• that the customer has a budget for implementing BPM

Now, if this describes you – then you are truly blessed. Some of us are still fighting in the trenches.

So, to help you find your place in the “BPM Blessed” hierarchy I’ve built you a ladder.

The “BPM Blessed” Ladder

1. The organisation thinks that they can implement BPM on a wing and a prayer.
2. The organisation knows what their business processes look like
3. The organisation knows what their business processes should look like
4. The organisation knows what their SLAs, KPIs, are or should be
5. The organisation has a budget
6. The organisation has resources
7. The organisation has actually allocated resources for the project
8. The organisation has a strong stakeholder for the project
9. The customer agrees that training is important
10. The project has a strong business case
11. The project has a deadline
12. The requirements have been gathered correctly
13. The organisation has already deployed one successful BPM project in the past.
14. The organisation has acquired the services of a BPM consultancy company
15. The organisation doesn’t believe that BPM is magic

Amen.