On Describing BPM in One Sentence – John Michelsen
Like public transportation – everyone uses it in Europe but here in the US we think it’s a great idea for other people to do.
On the BPM challenge – Neil Ward-Dutton
Much of the excitement about business process management (BPM) comes from the realisation that it can change how business users and IT experts work together to design and implement process applications. And, much of the trepidation about BPM comes from this same realization
On BPM ROI – Ian Louw
BPM is very ‘real’ and has great potential for benefits realisation. Organisations that have taken the leap of faith have proven this and for the majority that have kept up the momentum and focused on finding additional opportunities in their organisations, have gone on to gain incremental value from the adoption of a BPMS and BPM.
On BPM and Bowling – Gary Comerford
Usually they are large entities who have ‘seen the light’ and managed to wangle a significant budget from senior management to implement BPM. They’ve studied what needs to be studied, bought what needs to be bought, have attempted to implement the right things but are working from a position, basically, of ignorance. They don’t really understand what they are doing with BPM. They don’t understand why they are really doing this but they know that with the money and expertise they are throwing at it they should be able to produce something world class. Unfortunately that never seems to be the case
On Chief Process Officers – Jon Strickler
No doubt, the CIO has a good high-level perspective and organizational clout and is home to some of the skills needed. But, making them the Chief Process Officer (CPO) may be a stretch
On Business Technology Optimization – Doug Mow
Process flow work is not easy and certainly not second nature to a vast majority of the general public. There are more companies that are poor at process than there are companies that excel. By its nature any project like this will be matrix managed putting a premium on leadership skills and persuasion.