Posted by: Adam Deane | 19/09/2010

BPM Quotes of the week

On Call to Action – Sandy Kemsley

To realize the vision of a truly open, comprehensive and accessible process knowledge base, the entire business process community – practitioners, methodologists, academics, vendors, analysts and pundits – must get involved.
In this call for action stage, we are seeking business process community members who are interested in contributing to, or supporting, the BoK creation effort.

On Social BPM – David Brakoniecki

The adoption of a more social culture needs to be inclusive so senior management must participate if they expect adoption in their organizations. People need to be treated fairly as they become more transparent in there working lives. I expect this barrier to be one of the most significant challenges for large organizations since it only takes a few bad apples to ruin the whole bushel.

On Documenting Processes – Bob Larrivee

In my view, organizations need to take a strong position in process management by first documenting their processes from end to end establishing an as-is baseline. Once these are documented and validated, look for ways to improve or establish a future state goal and create a roadmap on how to improve those processes and add automation to move the organization forward.

On Transparency – Michael Krigsman

Transparency is one of the most effective methods for reducing waste and bringing success to initiatives or programs. Neither mismanagement nor conflicts of interest can long survive in open environments that combine clarity and accountability

On BPM2010 and Numbers – Keith Swenson

For every one 1 java programmer developing applications, there are 5 IT people supporting the technology infrastructure, to support the work of 240 business people. Tools to date have all focused on the 6 people. But the business people are far more numerous, and there is a real opportunity if the business people could be tapped directly.

On BPM as a Cultural Issue – Neil Ward-Dutton

in most real-world scenarios, getting sustainable business value from investment in BPM is largely about tackling cultural challenges, not tackling technical ones. Leading-edge features are useful in some scenarios, but for the majority of customers there’s more than enough features in play.

On Notion of Democratization – Nick Malik

BPM is a highly specific field, requiring considerable training and experience. The development of layers of indirection necessary to truly hide that level of complexity is not yet in evidence. I suspect that the abstractions will be leaky, at least for a long time. Perhaps with the development of more “plug and play” patterns, we can empower average business people to get value out of working with the tools directly

On Why BPM Fails – Theo Priestley

Could go on and on but this topic has been done to death and still no-one actually learns from it. Perhaps that’s the biggest failure of the industry itself….

On BPM and Lego – Deb Miller

A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.” –Antoine de Saint Exupéry


  1. Thanks for the reference, Adam! A nice collection of thoughts.

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