Decision points, exceptions, policies and business rules.
Once, a critical element in the BPM solution.
BPM suites would boast about their ability to connect to third party policy applications.
Business Rules Management (BRM) and Policy Management used to be an important skill. A specialization.
Nowadays – blurred in the standard BPM offering.
Except for a handful of BRM vendors that offer very specific solutions to very specific industries – it seems that BRM is quietly fading away.
It might be just my perception. Maybe a lack of marketing on their part, but I hear less from BRM than I did a few years ago.
So BRM is left in the hands of BPM guys implementing workflows in the field.
They’ll use common sense, some trial and error, and come up with a nice solution.
But it will still lack the specialization of the BRM experts.
It’s the small things: proper testing, fitting the workflow rules into the bigger enterprise picture, thinking of maintenance, impact analysis.
The ACM vendors will say that adaptive paths are the correct solution, that no can ever have enough time to consider all possible exception paths in a process.
This might be true in some business processes, for some organisations, and might be perfect match for some solutions, but the majority of projects that I do – organisations are looking to lock down processes, enforce strict policies , ensure specific procedures. Expense approvals, for example, cannot have end-users deciding on routes – they need to be locked down. There are strict rules about number of approvers, level of approvers, and then there are strict rules about exceptions…
Like the small family-run shops and supermarkets: As BPM vendors grow and consolidate – the specialization expert vendors slowly disappear
Once Business Rule Management was a highly regarded expertise. Has it died away?