Shedding some light on BPM

Sometimes you get a glimpse of somebody’s view on a subject, by looking at the way they gather information on it.

Gartner are planning for their 2013 BPM Conference, and have published a survey request to help them shed some light on customer interests in BPM.

Unlike precision worded research papers and quadrant reports, the survey enables you to see another view.
Although not being their official view, and taking into account that it was created to pinpoint customer interests – it does shine some light on the way BPM is seen.

Out of the survey, I’ve highlighted 6 sections that I found interesting:

Reasons to invest in BPM (Question 9)

• Increasing Enterprise Growth
• Reducing Enterprise Costs
• Improving Profitability (margins)
• Competitve Advantage
• Business Agility
• Distributed Decision Making
• Enhanced Teamwork (across groups, time and distance)
• Faster Time-to-Market
• Governance and Transparency
• Quality and Consistency
• Expanding into new markets
• Attracting and Retaining Workforce
• Business Process Outsourcing

BPM Business Value (Question 10)

• Cost savings
• Better productivity
• Better collaboration
• More agility
• Better customer experience
• Faster time to market
• Risk reduction
• Better regulatory compliance
• Reduced re-work/error correction

Business Pains (Question 11)

• Lack of budget
• Lack of expertise
• Lack of resources
• Lack of organizational champion
• Changing market conditions
• Inability to measure the results
• Obtaining business justification
• Organizational/Inter-Departmental politics
• Organizational inflexibilty
• Lack of technology

BPM Topics (Question 12)

• Social BPM
• B2B Process Management
• BPM and Compliance
• BPM and Corporate Performance Management
• BPM and Enterprise Architecture
• BPM Methodologies/Toolbox
• Business Process Modeling
• Business Process Optimization/Simulation
• Business Process Outsourcing
• Large-scale BPM Program Management
• Business Process Competency Center
• BPM Project Management: Do’s and Don’ts
• Business Rules Management & Standards
• How to Get Started with BPM
• Making the Business Case for BPM
• BPM Roles and Organizational Best Practices
• Governance and the Process Owner
• Organizational Change Management and BPM
• Governance Issues
• Organizational politics
• Measuring BPM results
• Getting to the Next Level with BPM
• BPM and Agile Development
• BPM and ERP
• BPM Applications Selection Criteria
• BPM Suites and Tools Evaluation & Comparison
• Future of BPM Technologies
• Integrating BPM and Legacy Systems
• BPM and Cloud Computing
• Intelligent Business Operations
• Intelligent Business Process Management Suites
• Unstructured Processes/Case Management
• Big Data implications for BPM
• Establishing process measurement

BPM Technologies (Question 16)

• Social BPM/Collaboration
• Facilitating Business Process Modeling by Business Users
• SOA Enablement
• Human Centric Interactions
• System Centric Interactions
• Document Centric Interactions
• Event Processing
• Business Activity Monitoring
• Pre-packaged solutions specific to your industry or process domain
• Business Management System
• Simulation
• Predictive Analysis
• BPMS
• Business Process Platform
• Mobile platforms
• Cloud delivery models
• Intelligent Business Process Management Suites

BPM Vendors (Question 20)

• Appian
• Cordys
• DST
• IBM
• iGrafx
• Kofax
• Mega
• Mood International (Salamander)
• OpenText
• Oracle
• Pegasystems
• PNMSoft
• SAP
• Software AG
• Tibco
• Vitria
• Whitestein