Posted by: Adam Deane | 29/09/2012

BPM Quotes of the week

On BPM initiatives – Bill Markmann

BPM, at its core, has nothing to do with software. NOTHING. We all (usually) color our understanding of and conversations about BPM in the light of a particular vendor’s software implementation of BPM (and even more by the applications we’ve built on these platforms)

On BPM and Social – Theo Priestley

it means that those completely au fait with social media need to be involved in BPM and process design from now on, that BPM methods that are just steeped in ancient tradition need to be dragged kicking and screaming into the 21st century to recognise that understanding social networking and new media is a required part of process management now, how can you have Voice of the Customer if you’re ignoring every channel available. Six Sigma, Lean, BPM and process improvement techniques must change and have input from social strategists.

On Social BPM – Paul Mathiesen

Social BPM must mature from being just an internally focused collaborative design approach to being a fully integrated practice of embedding the wisdom of the organisational ecosystem into business processes. It is on this basis I posit that by using relevant, contextual information sourced from social technology, organisational business processes can be triggered, enhanced and potentially transformed.

On BPMN – Bruce Silver

In my experience, the main purpose of BPMN is to document, analyze, and improve business processes. The process improvement, if it’s taken that far, is not necessarily automation in a BPMS. Well less than half of my students are looking to automate their processes. The people who use it call themselves BPM project team members, business analysts, architects, and consultants. They often live in the IT organization but their perspective is that of the business. They are not technical. And they don’t need to be.


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